Maintain Tiers

When you earn a tier, an anniversary date is set 1 year from that day, on that day Omneo will calculate the total progress and credits and the tier will be maintained or a new lower tier will be set.

A daily process runs to get all profiles who have an anniversary due today (anniversary day equal or less than today), going into this process the following values are known:

• current_tier: the current tier level profile has
• next_tier: what will be next tier level based on current tier level
• prev_tier: what will be previous tier level based on current tier level

Tiers	Definitions
current_tier	the current tier level profile has
next_tier	what will be next tier level based on current tier level
prev_tier	what will be previous tier level based on current tier level

Tier System

• current_credit: How much credit can be used to maintain a tier, it equals to total tier points profile has for last tier cycle minus min value of tier points of current tier level. For example, profiles has 650 points in total for last tier cycle, and the min tier points for tier is 400, they will have 250 credit that can be applied to maintain a tier for the next cycle only. In short, any "overshoot" that got you into the tier in the first place counts as progress to maintaining the tier next year.

• Example of Current Credit:
  Total profile points = 650
  Min tier Points (maintain the tier) = 400
  Credit that can be applied (to maintain a tier for the next cycle only) = 250

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Current Credit

Current Credit = (total tier points profile has for last tier cycle)- (min⁡ value of tier points of current tier level)

-Total tier points in last tier cycle: how many tier points a profile has in total at the anniversary date, for example, profile has tier anniversary day 2021-11-23, he must achieved/maintained or lost and back to this tier at 2020-11-23, so his total tier points during last tier circle is calculated from 2019-11-23 to 2020-11-23.

For Example : on 2020-11-23 => Achieved /Maintained/ lost and back to the tier
so, his total tier points during last tier circle is calculated from 2019-11-23 to 2020-11-23.

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Total tier points in last tier cycle

Total tier points in last tier cycle = how many tier points a profile has in total at the anniversary date

• Min value of tier points: you can find this in tier configuration, value_min

• current_progress: How much points profile has in current tier level, it sums current_credit and total tier points since last date when profile achieved/maintained or lose a tier, then compare result with min points value of current tier, and return as below.

  • min tier points value if result is larger than min value
  • result if result is smaller than min value
  • For example, profile has tier anniversary day 2021-11-23, 250 points credit, 300 points since 2020-11-23 and min points value is 400, the current_progress will compare 550 (250 + 300) with 400, and return 400

Example:
Anniversary Date: 2021-11-23
Points Credit = 250
Points Credit = 300 since 2020-11-23
Min points value = 400
Current Progress = Compare 550( 200 +350) with 400 and return 400

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Current Progress

Current Progress = How much points profile has in current tier level
(Current Credit + total tier points since last date when profile achieved/maintained or
lose a tier)
Minimum tier points => if( result > min value)
Result = > if (result < min value)

• current_remain: How much points profile need to keep current tier, it equals to

  • if tier's value to maintain (value_maintain) is not empty, use it minus current_progress
  • if tier's value to maintain is empty, use min points value (value_min) minus current_progress

• next_progress: how much points profile need to achieve next tier,

  • if next tier doesn't exist, return 0
  • if next tier exists, return how much points profile has in total in current tier circle. For example, profile has tier anniversary day 2021-11-23, it calculates total points since 2020-11-23 to today

• next_remain: How much points profile need to achieve next tier, it equals to

  • if next tier doesn't exist, return null
  • if next tier exists, return min points value(min_value) of next tier minus next_progress

• total_points_12m: how much points profile has in total in current tier circle

• total_points_achievement: Total tier points profile has for last tier circle (check current_credit)

If current_remain equals 0, profile keep his current tier, and add one year to anniversary date, it will trigger Tier Maintained event.

If current_remain is not 0, profile loses current tier, and goes back to eligible previous tier. It will trigger Tier Lost event.