Points

What are points?

Points are an abstract currency that is given to a customer based on transactions or other behaviours
The value of Points are flexible in both how they are earned and the value they have when redeemed
A customers Point balance can power what Tier, Status, Benefits, Credits and Rewards they are entitled to. By default, Points in Omneo do not expire.

Point properties

AttributeDescription
Id
INTEGER
A unique Omneo identifier for the points instance
value_initial
FLOAT
The initial value of the point instance.
value_remaining
FLOAT
The remaining point value available for use
data
ARRAY
An array of objects. Each object is a points object attached to the profile
links
OBJECT
Links to the Omneo CX Manager to view the point schemes attached to the profile
meta
OBJECT
Metadata attached to the profile points scheme