Rewards

What is a reward

A Reward Definition which is first configured, and logic is set in Omneo CX Manager to issue individual instances of that reward definition to individual customer profiles
Rewards offer dollar-off discounts redeemable against a purchase.

Rewards can be stacked against a profile, and are summed to show the total rewards balance displayed in Read Profile Balances.
If multiple rewards exist within a Profile, the reward with the nearest expiry used for redemption.

Reward properties

AttributesDescription
data
ARRAY
An array of objects. Each object is a reward object attached to the profile
links
OBJECT
Links to the Omneo CX Manager to view the rewards attached to the profile
meta
OBJECT
Metadata attached to the profile reward scheme.